Author Topic: TROUBLE SHOOTING  (Read 8770 times)

Offline Rob9771

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TROUBLE SHOOTING
« on: October 06, 2010, 03:44:51 PM »
Hi
There seems to be lots of tips across the forum about what certain faults may be -

 Is there an actual troubleshooting guide that would help us self diagnose the problems and is it possible to buy spares from the website.

I have 2 beeps and no movement on my pie and despite numerous emails to china have not had an answer.

Rob

Offline Andrew

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Re: TROUBLE SHOOTING
« Reply #1 on: October 06, 2010, 06:36:44 PM »
How to Enable/Disable these Functions/Features?

1. Cruise speed control:
Pressing the cruise control button will make your eBike maintain the speed you
are currently at. Squeezing the brakes or pressing the cruise control button again
will disable it.
2. Motor hall-sensor malfunctions:
When the controller detects a motor hall-sensor failure, it will beep twice before
automatically entering into sensor-independent control mode. Twist/press the
throttle to run the motor and pedal your bike for a push start if the motor does not
operate. (This malfunction seldom happens in a state of sensor-independent
control status)
3. Throttle malfunctions:
When the throttle fails to function correctly, the controller will beep three times.
In this situation, press and hold the cruise control button to drive your bike at half
the maximum speed. The controller will automatically return to its original status
when the problem is resolved.
19
4. Power-brake lever malfunction:
If the power-brakes level malfunctions ( i.e. disconnected from the controller),
twist/press the throttle repeatedly for at least four times. The controller will then
beep four times if this malfunction is detected. Similarly, press and hold the cruise
control button to drive your bike at half the maximum speed. The controller will
automatically return to its original status when the problem is resolved.
5. Unknown malfunctions:
If your eBike fails to move and the cause is unknown or if your battery is low, you
can force your eBike to work. While squeezing the power-brakes, press the cruise
control button five times and if you hear the honk from your horn, press and hold
the cruise control button again and you can drive your bike at half speed. You will
need to turn off the battery power to reset the controller back to normal mode after
the problem is resolved.
6. Anti-theft alarm setting:
Cut off power supply to motor (called soft-switch, but controller is still powered
on) and take out the battery key, within 10 seconds press and hold the cruise
control button until you hear a beep sound, then release the cruise control button.
The vehicle is now protected from theft and the motor is electronically locked.
Any movement or vibration of vehicle will trigger the siren for 30 seconds, and
the motorized wheel will resist any pedaling movement.
7. 1+1 Pedal Assist Mode:
Release the throttle to its neutral position during riding, press cruise speed
controller button twice, listen a beep sound, the system enters into pedelec (PAS)
mode. Cut off power supply to the controller to reset this system.
8. Motor phase Calibrating (Use it only if your motor is not from
GoldenMotor):
The controller can work brushless motors with different phase angles other than
defaulted 120 degree. Below are procedures to allow the controller to match the
motor phases:
Cut-off power to controller and motor
Grip and hold power brake lever, turn throttle to maximum speed position,
press and hold the cruise control button, turn on the power switch (using
battery key)
Connect battery power to the system, release throttle, release brake lever,
release cruise control button.
Listen for two beep sounds, then turn the motor wheel forward and reverse
once.
When you hear a beep sound, motor phase calibrating is successful.
If it fails, swap any two of the three motor phase wires, and repeat the above
steps.



The above information is taken from pages 18 and 19 of the installation guide......

which is here..........  http://www.goldenmotor.com/e-Bike-DIY/GoldenMotor%20Pro-Kit%20User%20Guide.pdf


i hope this is of help  :-\

Andrew :)
« Last Edit: October 06, 2010, 06:39:10 PM by brumbrum »

Offline MonkeyMagic

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Re: TROUBLE SHOOTING
« Reply #2 on: October 07, 2010, 03:18:03 AM »
Hey Rob whats happenin

Sounds like you have a sensor problem. I had an instance a few weeks back after a rainy night. What I did so I could ride sensorless, was change the phase from 120deg to 60. This immediately stopped me having to pedal before I throttled.

Anyways after a few weeks I reset the software back to the correct phase and it was fine.

My assumption is that water got in somehow on the rainy night, and must have shorted one of the hall sensors or the common gnd/+ - after the time I left it, must have evaporated.

You should be able to roll your wheel then the throttle should work. If that's the case, and you havn't had your wheel wet then I expect you may have a dodgy hall sensor.

If you have the USB software, until you fix it, just set the motor phase to 60deg so you can throttle from standstill

Hope you sort it out pal !

Offline Leslie

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Re: TROUBLE SHOOTING
« Reply #3 on: October 07, 2010, 10:22:40 AM »
I see a problem and I shoot it, and I usually take every thing down around it.

;D

Bring it on

Offline GM Canada

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Re: TROUBLE SHOOTING
« Reply #4 on: October 07, 2010, 11:50:54 AM »
Hey Rob whats happenin

Sounds like you have a sensor problem. I had an instance a few weeks back after a rainy night. What I did so I could ride sensorless, was change the phase from 120deg to 60. This immediately stopped me having to pedal before I throttled.

Anyways after a few weeks I reset the software back to the correct phase and it was fine.

My assumption is that water got in somehow on the rainy night, and must have shorted one of the hall sensors or the common gnd/+ - after the time I left it, must have evaporated.

You should be able to roll your wheel then the throttle should work. If that's the case, and you havn't had your wheel wet then I expect you may have a dodgy hall sensor.

If you have the USB software, until you fix it, just set the motor phase to 60deg so you can throttle from standstill

Hope you sort it out pal !


This is very interesting. I didn't realize this was an option to fix a sensor problem. I think when I have some free time im going to try this on a wheel with failed sensors.

Gary

Offline MonkeyMagic

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Re: TROUBLE SHOOTING
« Reply #5 on: October 07, 2010, 02:24:46 PM »
This is very interesting. I didn't realize this was an option to fix a sensor problem. I think when I have some free time im going to try this on a wheel with failed sensors.

Gary

To say the truth I couldn't really tell the difference with sensorless mode compared to when I reset it, there must be some efficiency differences?