You better hope he replies before June 9, or he'll say it's out of warranty and you're screwed....
Just like I was.
They are selling an inferior product, and when it breaks, they wait until it's out of warranty to talk to you and then say, sorry... you're screwed after spending $300 on a useless piece of crap, that we should have warned you about, instead of just trying to screw ya, but the Mini-motors have too many problems and have been known to break very easily and if your hall sensors go, you're screwed too, and have to have someone fix the mini-motor, to turn it into a NON freewheeling item, and after you've spent the $75 to $100 to have someone do that for you, you now are smart enough to ever buy another GM product again.
My .02 (and my experience with GM China)
(Oh and forget the fact, that I've had FOUR of the "magic controllers" fail on me. (which they've replaced after much BlTCHING by me)
Oh and @Leslie...
When someone makes a purchase, it should be the seller's responsibility to explain any of the downfalls or limitations of their products.
Not all (or should I say 99%) of us are electrical engineers with 50 years experience working for NASA on the space shuttle or nuclear physicists that work on atomic powered submarines for the Goverment.
Nor should we he expected to fix the problems of inferior products sold to us by a manufacturer.
Not to mention, that you are under the impression that everyone is unaware of how to perform their own quality control and have no clue how to follow simple instructions or be able to do NORMAL repairs to things or simple wiring.
We shouldn't be expected to fix every issue that is inherent in an OBVIOUSLY Inferior product.
If you personally can, that's great but no one should be EXPECTED to have specific knowledge on eletrical motors and every nuance in their operation. Otherwise, we would build our own and not purchase from a manufacturer that is supposed to be experts in their products.
Would Ford or Chrysler expect the ONLY people to purchase their products to be mechanics?
Of course not!
Nor should those of us who purchase from GM be expected to be electrical motor experts.
Stop acting like everyone that purchases from GM should just take it in stride when their inferior product fails or they send out products before testing them.