The wheel will not rotate backward at all.
If you cannot rotate the wheel backwards, it sounds like the motor may be seized. With the minimotors, the freewheel mechanism (unidirectional clutch) allows you to rotate the wheel in the forwards direction freely without turning the motor, but the wheel should turn the motor when you try to rotate it backwards.
If the motor does not turn, it may be a seized bearing or a buildup of rust between the rotor magnets and the stator assembly that is jamming it solid.
As your motor is not turning, there is not much point in trying another controller until the motor has been freed off first.

Here is a drawing showing the location of the bearings:

Click the drawing to enlarge.
Check out
this post to see what's inside a minimotor.
Alan