SW doesnt match VEC300 controller Error

[Drupa]

Hello
Just joined & need your help

I got the VEC300 72v from a friend. I figured out the connections & operated my mid motor but not smootly at High RPM.
I understand that the setting probebly not matching my motor (# of poles, etc.) so I tried to connect using a proper voltage USB to serial adapter & got signs of life by the error message "Software version does not match with the controller" once I hit OK I can see only partial information loaded (most lines are blanks).

I am using the SW PI-800 on my windows 10, Does anyone knows what might be the root cause of the error? Is there older SW versions?

Thanks in advance

[Bikemad]

Hi Drupa andto the forum.

There are several versions of the Pi800 software which you can find at the bottom of my useful Links list.

Alan
 

[Drupa]

Hello Alan

Thanks for your fast reply,
Unfortunately I tried all SW versions from your list, all gave me SW version doesn’t match except version3.1.3(b14-0704), in this version when I choose the port then press connect the SW screen on the right side becomes white as if it is loading & after 2 seconds the SW crashes 

One more piece of information, the controller came off a Vmoto Electric Scooter

Any other ides of next step?

Thanks