Hi and
to the forum.
If you haven't actually tested the hall sensors to see if they are working, I suggest you do so first.
Take a look at
this post and
this video for more details on testing the operation of the hall sensors.
Please note that if it's a geared motor
(like the GM minimotors), it will need to be turned
very slowly in a
reverse direction when checking for variation of the hall sensors' signal voltage.
If it is a faulty sensor, the
Honeywell ss41 hall sensor is commonly used as a replacement and can be purchased from most electrical component suppliers, but if you can't find them at your local supplier, check out
this post on ES regarding purchasing hall sensors.
I think it would also be worth checking that your motor wires are all correctly connected and have not been accidentally swapped. check out
this post for further details on the possible configuration of the phase and sensor wires.
I hope this helps.
Alan