> I don't think it is unreasonable to ask for a refund when I specificaly asked if the charger worked. Obviously it didn't. However I do agree that it was unappropriate for me to mention this in a open forum before contacting the seller.
I don't think its unappropriate for you to mention that in an open forum. but once you do you have to be ready to receive comments from the forum members. after all, if you wanted private communication you could have chosen that.
let me explain why I commented. I took your choice of public vs private communication to ask for a refund as a way to leverage peer pressure to your advantage and against PaintingLoft. (note that this is indisputable; this is how *I* took it, regardless of your real motives which I'll never know for sure.)
so for what it's worth, and in order to relieve pressure from PaintingLoft, I want to say that I disagree with you. I do think it's unreasonable of you to ask for a refund, and it's not obvious at all that the charger didn't work; on the contrary, all evidence points to you breaking it.
plus you clearly knew at the time of the buy that many of those chargers came with the polarity reversed, and you accepted that risk and bought it anyway. if you wanted a charger with guaranteed good polarity you should have bought a different product elsewhere.
PaintingLoft, don't feel any pressure from my side; if I were the seller, I wouldn't refund.
> (and YES Lanchon, I am capable of reading a multimeter)
I didn't call you any names, and I'm grateful you did the same for me. IMHO there's nothing wrong in not knowing how to use a tester, and I wouldn't mock anyone who didn't. my post was non-technical; it only had to do with the way you were handling a business transaction.
I can understand frustration and anger, and asking for a refund while your blood is hot. but please understand these things don't make your request valid.
fortunately you can probably fix both chargers easily. if not both, surely you should be able to fix at least one of them, so I think you'll be ok in the end.