hey I think you're confused, this is not Amazon, you can't be changing your mind! well of course you can, but all you're gonna do is piss phil into not talking to you ever again, IMHO.
> why would they want to let me return a controller for a cheaper one? they would have to give me back some money.
ha, that was funny! you really expect them to pay for shipping too?
look, I think these are your options in the place called Real World: a) exchange item for item the controller in this forum, maybe somebody wants to go from 36V to 48V. b) order a 36V from phil, if he still talks to you. c) hack your 48V to accept 36V.
the instructions for c) are probably somewhere around this forum, or maybe in the endless sphere forums (or they might be nowhere, I don't know). the actual modification probably involves replacing (or adding) a single resistor.
you probably have a 48V charger too, how are you charging your 36V batt? besides, if you're careful, you can test the controller and motor using the charger as a power source (taking the place of the battery). the charger and controller should be connected to each other before plugging the charger to the mains. also, keep the powered time to a minimum: the voltage will be unusually high and might overheat the digital power supply in the controller.