my 24 inch wheel is not working

[Valy]

hello guys my 24 Magic Pie it is not working .no light in led throttle ,no beeps it is mute like a mouse .it was a little mess in the cable conectors but I fixed it and still it is not working ?!?!?!?!
suggestions anyone ?? the wheel came whit a cut in a cover cable some milimeter to the axel
CAn this be the problem ? or something else ?
please give me some suggestions .

[Valy]

this is my lipo4 battery and charger

[Valy]

I have somme picture with cable conectors haw they come from gm

[Leslie]

First thing is test your battery output.

If you have battery output then you know your battery is OK.


Next send the MP with cut wires back and request a replacement.  Not good enough IMO.

You can fix if you want.  That is up to you.


Looks like two levels of shield has been done through.  Hard to tell.  But it may have been either used before or pulled
at when worked on.  Spun out axle out of dropout type of thing right there.

Even ridding with the cord dangling or pushed around until the cord wrapped around the wheel causing this failure..


You seem pretty competent, no chance you could of done this when you were working the ride?

Who sold you the kit?  My GM dealer checked and tested everything before I got it.

[Leslie]

Geee digital technology can pick out stuff.

You can see all along the cable where its been wrapped around a wheel.  You sure you wouldn't pick that sort of damage up earlier?  Its very noticeable.





  

[Leslie]

Edit

Wrong wheel!

 

[Leslie]

This wheel looks like it was already installed before.

See all it takes is to install the wheel and roll over the cable.

A very easy mistake to make.

[Leslie]

A simple invert colours shows some interesting stuff.

You can see the arc point where the motor was switched on while the cord was being wrapped around the axle.  

Damn someone even tried to switch it on with the cord like this?.





Yes the cables looks like it is finished.  

This axle has been either spun out of the dropouts while running or tested with cord danging near the wheel and they got caught up.  The lack of damage done to the axle points out that it wasnt done by a drop out failure.  And no axel drop out failure has occurred to your bike either. 


Either DOA or a little mouse has been playing with your build when you were not looking.  Maybe 8 yo child.  Maybe not.

Use your best judgment and the rest is up to you.  Only you and your GM dealer will know.

Sincerely.

Lez

[Valy]

Hello and thank you for your  advice.
 This is an 24 inch wheel it  just came from Golden motor china, now 2 days ago.
and the damage on the cable was there when I opened the box..

[the other 18 inch wheel from my picture (from may) have some damage on the  cable in the  same place, but it is working perfect  and I'm happy with that wheel. I didn't expect the wheel to come without any kind of damage but I never expected this kind of problem.

I don't have trust in  GM' s way of packing and handling,because the first wheel came with a lot of scratches on both the wheel and the cable.

 My problem  is ,this wheel it is not moving.
 The throttle leds light it's not working. I have checked the cables after the pictures you all show in the forum and they are ok, but with different colours.
The battery  is new ,full charge, I have 27-26v full charged ( it is a 24 lifepo4 batt to be legal in sweden )
 About other people damagen my wire is impossible.
 I don't have any friends in Sweden, and my family they have not access   to my work room. Like I said, I saw the damage when I put the disk brake to se haw look after I took the wheel from the box. I' m very careful with my stuff. I buy from GM china because they are the only ones who have wheel  with built in control.

[Valy]

Hello again !
After your pictures I checked the cables again took some more pictures .
It's defenitely not my falt or any other person here. 100% sure
It was from the packet.
I'm really sad because its not easy to send it back to GM in China from Sweden and only god knows how long time it will take to sort this problem.And as eveybody knows we don't have a long summer in Sweden.Maybe it's better to put it on a sledge .
has anyone else had this trouble please let me know how to solv this problem the easiest way.
I don't want to lose alot of money I already had to pay extra for toll here in Sweden .And I don't want to do that again

[Valy]

The bike is in my work room on the  3 floor and nobody goes in my work room.
 Now I will show you some picture from the first minut of the unpacking ,and you will see the damage in the picture .
The GM HAVE TO AGREE TO CHANGE THE WHEEL???

[Valy]

picture from the first seconds when I open the box  you can see the damege on the cable.

[Valy]

more pictures

[Valy]

some more

[Valy]

hmmm I just put the tire