Hi Gary,
My grandchildren are visiting, and I have not (will not) taken the time to tear the MP3 apart until after they leave. They are just so much more fun, tho they were really looking forward to driving it some more.
I wish to state again: I would not hesitate to buy items from you. You are clearly trying to treat your customers well. I expect that you will continue to do so.
My annoyance is strictly with GM China. I understand that us board whiners are self selecting by stint of having been given some bad experience with the products we have purchased. But what I was trying to rant about was how dumb it is of any company to build stuff that looks great, and turns out to be crap. As a retired businessman, I just see these guys throwing their market away because they would rather stick their customers with junk than insist that their suppliers and workforce actually produce what they are supposed to produce. And it pains my heart. I am already getting interest from people who would like to buy copies of my Morgen. I have a reputation that is important to me and GM China seemingly does not care about build quality. I suspect it may be cultural. In the time I spent in China I quickly realized that "Let the customer beware" is not just some trite saying. It is a fact of life in buying things in China. While I was there I read stories in the newspapers about selling baby formula laden with melamine, selling memory chips that have failed manufacturers tests being sold in shops on the street of the capital to finding out that the food I purchased from a vendor may have actually been made from recycled cardboard cleverly remade to look like dim sum. Anyway, I'm looking at producing the Morgen in carbon fiber, and charging a very serious price for them . Do you think I would be smart to hang my future success on the current build quality being exhibited by GM China?
Again, the design of the MP3 and the battery pack are gorgeous. It would be so easy to make it reliable by enforcing production standards. It would make them money. Why do they not do it? I simply don't understand.
I sincerely wish you luck with your business. If I really need something from GM, I'll buy it from you.
TTFN,
Dennis
