Author Topic: Magic Pie 5 New Installation, Does Not Work.  (Read 25 times)

Offline Harpo

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Magic Pie 5 New Installation, Does Not Work.
« on: Today at 07:20:30 AM »
Magic Pie 5 installed, I selected it because Golden told me it would work with EGO 56v battery, no programming or mods needed.  It does not. 

With all but throttle disconnected, all three throttle LEDs light but no response.  Thinking voltage could be an issue, I connected PC USB cord.  PC software shows options above 48v until you connect motor, then only 24/36/48, others disappear. 

I've spent a large amount of time getting this installation just right, but either this motor is defective or Magic Pie 5 simply won't work on 56v.  I've read the troubleshooting guide, next step would be removing the wheel and disassembling it to reach the controller and watch a hidden LED.  This would mean removing torque arms, derailleur, chain, cables, major job.  If this is a voltage issue or something that can be fixed in software, I'd like to find out now.

And if it simply won't work on 56v, that would be nice to know too...
 
Very disgusted with Golden Motor right now... :(  I cannot imagine someone failing to make the LED visible without major disassembly, that is very poor engineering!

Any ideas?