Hi All
Having had two of the old style LIFPO4 batteries from last summer with neither lasting after the first use, Philip has just sent a replacement with charger as used on the new Golden Motor Joy bike.
Unfortunately the new battery arrived with both plastic ends of the unit cracked , the security seal broken and standard kettle type socket which I assume is the output and also the charge input.
The charger has a mains lead and for the output a cable and male plug which is cylindrical with central "spike" however there is no similar socket on the battery pack.
I assume the batterys have a
BMS unit in the battery box as the charger appears to be twin core output.
As there are no instructions I am wondering whether anyone has seen this system and can advise. I assume that the charger output plug needs changing for a plug to fit the battery pack, there is a plug and bare lead included in the package.
I've tried emailing Philip but no response yet.
I was glad to see a replacement after 5 months of me emailing Philip with no response but am disappointed to receive a damaged battery pack that seems to have already been opened. It seems the Golden Motor quality standard remains as ever.