GoldenMotor.com Forum

General Category => General Discussions => Topic started by: Gacomeau on May 22, 2017, 12:47:30 AM

Title: Captcha not showing an image on ticket page
Post by: Gacomeau on May 22, 2017, 12:47:30 AM

In response to my email I was asked to put in a ticket to resolve a problem.  However on the webpage for the tickets the captcha image isn't displaying.  I've tried a few different browsers and platforms and it still doesn't work. Am I the only one having this issue? I can't submit a ticket without entering the captcha  word. If I can't raise a ticket, post in the forum. or send my question by email, what can I do to get help?  Thanks

Title: Re: Captcha not showing an image on ticket page
Post by: Bikemad on May 22, 2017, 09:51:30 AM

Hi and(https://i.imgur.com/evDSMvT.png)to the forum.

I have just attempted to open a ticket on my Android phone and on my Windows 7 PC and the captcha image is being displayed correctly on both of them, so it looks like the problem could be unique to your device.

I would suggest you try to access it again using another device (Phone, PC or Laptop) and see if it is the same.

If you still can't raise a ticket, give Gary a call (or contact him via Live Chat) and explain your problem.

Quote from: Gary Salo

If you would like direct contact just give me a call.
Phone: 647-982-1344

Alan
 

Title: Re: Captcha not showing an image on ticket page
Post by: GM Canada on May 26, 2017, 11:52:00 PM

Sorry about that.

I was having problems with the ticket system and had to install a whole new version of it. It just stopped working.

Gary