GoldenMotor.com Forum

General Category => Magic Pie & Smart Pie Discussions => Topic started by: Balderdash on November 03, 2009, 12:44:02 PM

Title: 2 weeks since launch day...
Post by: Balderdash on November 03, 2009, 12:44:02 PM

anyone got their pie yet?

Title: Re: 2 weeks since launch day...
Post by: Bikemad on November 03, 2009, 04:50:05 PM
i got mine

I think he means anyone who purchased a Pie on the launch day (20th October).

I did, and I'm still waiting for mine to arrive.

Alan
 
Title: Re: 2 weeks since launch day...
Post by: Hardcore on November 03, 2009, 04:55:47 PM
srry I misonderstood the question. :o
Title: Re: 2 weeks since launch day...
Post by: rossasaurus on November 04, 2009, 10:39:06 PM
Anyone get a tracking number yet? As of 11/4, no pie yet in NorCal.
BTW, our order placement had delays.
R
Title: Re: 2 weeks since launch day...
Post by: Bikemad on November 07, 2009, 05:34:24 PM
anyone got their pie yet?

By the way, the new Magic Pie is really a good improvement in the Goldenmotor range of products.  It is fast, very quiet, and with torqe enough to take me an my bike (95+23kg {260lbs}) in a 10% uphill without pedalling.

It sounds like Roberto has already received one!

Alan
Title: Got mine in San Diego Thursday 11/5.09
Post by: trike20 on November 08, 2009, 01:11:37 AM
Had to true the rim... it was way out.
Took it for a run today using a test bike. Looks good. ..Lots of tork at 36 volts and regen is very smooth.
My end use will be at 48v but just testing at 36 for now.
 ::)
Title: Re: 2 weeks since launch day...
Post by: Balderdash on November 10, 2009, 01:04:21 PM

3 weeks and counting...

Sounds like they're starting to arrive though, so I'll just have to be patient!

Trike20> Any more thoughts on your pie? Always interesting to see pictures of your build...

Cheers,
Jim
Title: WHERE'S THE MAGIC?
Post by: Harvey_Mushman on November 13, 2009, 08:47:21 AM

150 bux for air-shipping should have put the lotion in the MF'n basket LAST WEEK!!
Title: nearly four weeks since launch day...
Post by: rossasaurus on November 19, 2009, 02:23:17 AM
Hello GM,
We're at day 25 since PayPal payment cleared.
We would very much appreciate an order status update

.....
   
from GM email Nov 3, 15 days ago
Dear Rxxxyyy,

Sorry for the delay, we had to wait for the warranty cards to be printed and for the delivery company to pick them up. Rest assured they are on their way now.
Could you at least indicate if they've been manfactured yet?
Thank you, en avance
:(
Title: Re: 2 weeks since launch day...
Post by: Balderdash on November 19, 2009, 09:01:35 AM

From the parcel tracking information - my pie was sent on 04/11. It arrived in the UK 12/11. It then took another 5 days to be delivered on 17/11.

So 13 days shipping time in total.

The shipping time is outside of the control of GM - but if you email Tom he should be able to give you the despatch date and the tracking information for your package.

I wonder how many orders were received on 20/10? We know it was more than expected!
Title: 1 Month Since Launch Day.. :P
Post by: Harvey_Mushman on November 21, 2009, 03:43:07 AM
Glad to hear that you got pie  8)  That makes two orders hitting land we know of since 10/20.

Me=Northern California still waiting for pie.

Hope for becoming a dealer ..fading rapidly








Title: Re: 2 weeks since launch day...
Post by: Harvey_Mushman on December 20, 2009, 03:26:22 AM
2 weeks was pushing it, however ..waiting 2+ MONTHS for delivery is considered completely ridiculous in most circles!



Title: 2 MONTHS since launch day...
Post by: Harvey_Mushman on December 20, 2009, 05:12:45 AM
2 weeks was pushing it, however ..waiting 2+ MONTHS for delivery is considered completely ridiculous in most circles!

I am SO getting nothing for christmas  :-\ :'( 





Title: Re: 2 weeks since launch day...
Post by: Leslie on December 21, 2009, 12:40:33 AM
2 weeks was pushing it, however ..waiting 2+ MONTHS for delivery is considered completely ridiculous in most circles!

I am SO getting nothing for christmas  :-\ :'(  



Sad for the delay for your item.

You must be worried.

Is there any tracking number for the items.

Sometimes this stuff falls into mandatory custom checks and because of the season holidays the backlog may be slow to process.

I ask you to consider all possibilities of what could happen to your item since its purchase.

Your order may have been sent and held up somewhere.  I suggest you jump onto this but leave no stone unturned and get to the bottom of this, if you get my drift.

Title: Re: 2 weeks since launch day...
Post by: GoldenMotor on December 21, 2009, 03:03:44 AM
Ok wtf...

i'll ask tom wtf is going on.
Title: Re: 2 weeks since launch day...
Post by: Eriknoort on December 22, 2009, 07:38:04 PM
Hi all

Ordered my Magic-Pie on 15 december.
I was very supprised when it arrived today 22 dec.
China to Holland, door to door, in just one week.
Well done Goldenmotor and China Express.
Title: 62 days since launch day...
Post by: rossasaurus on December 23, 2009, 07:25:09 AM
Wow! That is great service...Seven days from payment to receipt.

We're still waiting...has it really been...62 days?!

Hello Tom, could you please ship another set of Magic Pies? Obviously the other two are lost somewhere, through no fault of ours.
The tracking info you supplied in November has never shown any progress at all.
You mentioned some days ago that the EPS postal folks were on-site; were you able to resolve anything with them?
You've got us by the boa-zi here!

to Recap:
October 20th - Ordered with $150 per motor air freight charged
November 25th - EMS picked-up? not convinced of this...
December 22nd - no change in tracking status nor items received

We'd like a refund for the air freight, as we obviously have not received any motors in a timely manner.
Please tell me what action you plan to take to resolve this issue.
Did EMS really pick-up? did they lose the two boxes? It's their tracking numbers; what have they told you?
Please update.

Tom, Yao Yuan,
Help!
Title: Re: 2 weeks since launch day...
Post by: GoldenMotor on December 25, 2009, 12:43:01 AM
ok i'll ask tom to ship another set for those who haven't received it. gonna knock on EMS's door later.
Title: Re: 2 weeks since launch day...
Post by: Harvey_Mushman on December 27, 2009, 05:28:50 AM
Thanks for the effort, Yau.  What did you find out from EMS?
Title: Re: 2 weeks since launch day...
Post by: Jazzjerry on December 30, 2009, 02:08:37 PM
This guy had pie for xmas....

 :D  ;D  :D

Title: Re: 2 weeks since launch day...
Post by: Harvey_Mushman on January 01, 2010, 03:03:56 AM
Ordered my MP on launch day (10/20/09), just received it this afternoon ..yay  :-\ thanks..