Author Topic: *Solved* My pie is broken and No warranty help from GM  (Read 20313 times)

Offline Leslie

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Re: My pie is broken and No warranty help from GM
« Reply #30 on: October 26, 2010, 10:12:20 AM »


Hi Leslie

Havent got the controller yet.

Here is the short story what happend to my bike.

The strange thing was that when the bike stopped working so I did nothing special at all.

I was on my way to work early an morning on the summer, went out to my garage, (it wasnt so special hot that day ) took the bike tested that the Pie worked by pushing down the thumb throttle  and the wheel spun.
Took out the bike jumped on it and pressed the thumb throttle again and then the wheel moved a little and then stopped it with the 5 beeps............

Thank you for the advice I will check all the wirings again, and isolate some wirings more just to make sure all things are 100 % foolproof.

I havent got a cykle analyst and maybe I can afford to buy that later as soon I got the Pie to work again. Today it have been 4 months since it got brooken......

Thanks!

// Anders


Maybe the better question would be what were you doing the day before.  But hey just sounds like a normal fet failure.  One day works and the next doesnt.  Ive had a couple controllers do this to me.

About the CA, It would be hard to do the settings properly as I am finding the sofware doesnt effect every motor in the same maner.  I understand why GM limit the motor in such a way so that those who don't have a means to mesure the power going into the motor can not overload the controllers.

Bring it on

Offline Husvarden

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Re: My pie is broken and No warranty help from GM
« Reply #31 on: October 26, 2010, 06:34:32 PM »
Well I have got a letter today that tells me I got package to collect from my Post office that have come thrue the customs from somewhere abroad, probably the new internal controller.
I will go there and get it later this week.

Offline Andrew

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Re: My pie is broken and No warranty help from GM
« Reply #32 on: October 26, 2010, 07:11:05 PM »
Later this week!  I'd be banging on the door at opening time :o


that's great news.

All good things come to those who wait!......... and wait,   and wait

Offline Magzy

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Re: My pie is broken and No warranty help from GM
« Reply #33 on: October 26, 2010, 11:31:06 PM »

Havent got the controller yet.

Today it have been 4 months since it got brooken......


// Anders





Hey Anders, how long  did it take to arrive - when was it posted???

I'm awaiting a controller too but GM has neglected to tell me the method of postage and are now ignoring emails.

Offline Leslie

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Re: My pie is broken and No warranty help from GM
« Reply #34 on: October 26, 2010, 11:44:14 PM »
It should be pretty fast. 

Usually GM have good delivery times.  Dont you hate waiting.  I had to wait 8 weeks for my MP's and I was told 4 to 6  weeks, but like that matters to me now.

Bring it on

Offline Magzy

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Re: My pie is broken and No warranty help from GM
« Reply #35 on: October 27, 2010, 12:03:27 AM »
4 to 6 weeks??

Did they personally hand deliver it from China, having walked all the way to your place?  :P



Offline Husvarden

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Re: My pie is broken and No warranty help from GM
« Reply #36 on: October 27, 2010, 02:48:13 PM »
I have clamied the package from the Post office and yeeees it was a new international controller. Thank you Tom well done!

So hopefully this story will be ended now. I will check all the wirings and change the controller hopefully in the weekend.

I usually takes about 6-9 days for a package from China to Europe with air freight. This package from GM took 8 working days so that was OK!( I don't know how long it was in the swedish customs )

Offline Andrew

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Re: My pie is broken and No warranty help from GM
« Reply #37 on: October 27, 2010, 06:42:56 PM »
long distance negotiations always seem a bit tentative and vague.  there's always a bit of trust involved.

I'm glad the contoller has landed  ;D

Offline Husvarden

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Re: *Solved* My pie is broken and No warranty help from GM
« Reply #38 on: October 31, 2010, 08:36:28 PM »
Update!

I have changed the broken controler with the new one and now the Pie works again!

Thank you all for all support and help in this matter !

// Anders

Offline GM Canada

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Re: *Solved* My pie is broken and No warranty help from GM
« Reply #39 on: November 01, 2010, 02:40:39 AM »
Finally!

I am glad to hear that. Too bad it had to be such a hassle to get it done.

Enjoy the Ride!
Gary