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Author Topic: how to purchase via e-mail?  (Read 5374 times)

Offline cerewa

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how to purchase via e-mail?
« on: October 09, 2007, 08:44:08 PM »
Hi,
Have any of you purchased from Golden via e-mail? How does the procedure work?

I'm trying to get my rear wheel kit but I haven't heard back from them lately, and I'm just curious how the whole process goes.
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Offline myelectricbike

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Re: how to purchase via e-mail?
« Reply #1 on: October 09, 2007, 09:17:41 PM »
Keep sending emails and asking sales. Philip may have returned to Shanghai to continue setting up the new customer service center.
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Offline gilgeg

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Re: how to purchase via e-mail?
« Reply #2 on: October 11, 2007, 08:02:32 AM »
I have been sending emails to Philip Yao at the address sales@goldenmotor.com, but have not received any replies since 10 nov 2006
where I bought an ebike konversion kit. I have tried to get an extra battery and a pedelec system, I have even send the money via Paypal to them but no reply what so ever. Are the out of buisness or don't they want to sell to private persens anymore ?
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Offline Dragon Slayer

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Re: how to purchase via e-mail?
« Reply #3 on: October 13, 2007, 02:22:34 AM »
Sorry, official online Golden Tech Support for the goldenmotor site is likewise dependent upon Philip at sales@goldenmotor.com, and believe it or not, is more often than not likewise suffering from the same lack-of-response-to-most-questions problem.
« Last Edit: October 13, 2007, 02:26:25 AM by Golden Tech Support »
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