GoldenMotor.com Forum

General Category => General Discussions => Topic started by: cerewa on October 09, 2007, 08:44:08 PM

Title: how to purchase via e-mail?
Post by: cerewa on October 09, 2007, 08:44:08 PM

Hi,
Have any of you purchased from Golden via e-mail? How does the procedure work?

I'm trying to get my rear wheel kit but I haven't heard back from them lately, and I'm just curious how the whole process goes.

Title: Re: how to purchase via e-mail?
Post by: myelectricbike on October 09, 2007, 09:17:41 PM

Keep sending emails and asking sales. Philip may have returned to Shanghai to continue setting up the new customer service center.

Title: Re: how to purchase via e-mail?
Post by: gilgeg on October 11, 2007, 08:02:32 AM

I have been sending emails to Philip Yao at the address sales@goldenmotor.com, but have not received any replies since 10 nov 2006
where I bought an ebike konversion kit. I have tried to get an extra battery and a pedelec system, I have even send the money via Paypal to them but no reply what so ever. Are the out of buisness or don't they want to sell to private persens anymore ?

Title: Re: how to purchase via e-mail?
Post by: Dragon Slayer on October 13, 2007, 02:22:34 AM

Sorry, official online Golden Tech Support for the goldenmotor site is likewise dependent upon Philip at sales@goldenmotor.com, and believe it or not, is more often than not likewise suffering from the same lack-of-response-to-most-questions problem.